130 Essential Skills To List on a Resume

What Are Resume Skills?

Resume skills are abilities, knowledge areas and personal strengths that help you perform a job effectively.

They can include technical abilities, workplace habits, communication strengths, industry knowledge and role-specific expertise.

For example, a data analyst may list SQL, Excel, dashboard reporting and statistical analysis. A customer service representative may list conflict resolution, active listening, CRM software and customer communication. A project manager may list scheduling, risk management, stakeholder communication and budget tracking.

Resume skills help employers quickly understand whether you are qualified for a role. They also help your resume connect with the language used in a job description.

Why Resume Skills Matter

Resume skills matter because employers often scan resumes quickly.

A clear skills section can help hiring managers see your qualifications without searching through every line of your work history. It can also help you show that your experience matches the role.

Skills can help your resume:

Highlight your most relevant qualifications

Show technical ability

Show transferable strengths

Match job description keywords

Support your work experience

Make your resume easier to scan

Position you for a specific role

However, skills should not stand alone. A resume is stronger when the skills section and work experience section support each other.

If you list “leadership,” your experience should show how you led. If you list “data analysis,” your resume should show how you used data. If you list “customer service,” your work history should show how you helped customers.

Hard Skills vs. Soft Skills

Resume skills often fall into two broad categories: hard skills and soft skills.

Hard skills are technical or job-specific abilities. They are often learned through education, training, certification or experience.

Examples of hard skills include:

SQL

Excel

Financial reporting

Graphic design

Copywriting

Python

Project scheduling

Bookkeeping

CRM software

Foreign language fluency

Soft skills are personal and interpersonal abilities that affect how you work with others and handle responsibilities.

Examples of soft skills include:

Communication

Teamwork

Adaptability

Leadership

Problem-solving

Patience

Reliability

Time management

Empathy

Conflict resolution

Most resumes should include both hard and soft skills. Hard skills show that you can do the technical work. Soft skills show how you work, communicate and collaborate.

Where To Put Skills on a Resume

You can include skills in several places on your resume.

The most common place is a dedicated skills section. This section usually appears near the top or near the bottom of the resume, depending on the format.

You can also include skills in your resume summary.

Example:

“Marketing specialist with four years of experience in SEO content planning, email marketing and campaign reporting.”

You should also show skills in your work experience bullet points.

Example:

“Created monthly campaign reports using Excel and Google Analytics to identify top-performing channels and improve content planning.”

This is often the strongest way to present a skill because it shows how you used it.

How To Choose Skills for Your Resume

Do not list every skill you have. Choose the skills that are most relevant to the job.

Start by reading the job description carefully. Look for repeated skills, required tools, key responsibilities and preferred qualifications.

Then compare those requirements with your own experience.

Ask yourself:

Which skills does this job clearly require?

Which of those skills do I actually have?

Which skills can I prove with examples?

Which skills are most important for this role?

Which skills make me stand out?

Your resume should feel targeted. A resume for a sales role should not have the same skills section as a resume for an accounting role.

130 Essential Skills To List on a Resume

Communication Skills

Communication skills help you share information clearly, listen to others and build strong professional relationships.

1. Written communication

The ability to explain ideas clearly in emails, reports, proposals, documentation or other written formats.

1. Verbal communication

The ability to speak clearly in meetings, presentations, interviews, calls or workplace conversations.

1. Active listening

The ability to fully understand what others are saying before responding or making decisions.

1. Public speaking

The ability to present information confidently to a group.

1. Presentation skills

The ability to organize and deliver ideas clearly through slides, speeches or visual materials.

1. Storytelling

The ability to explain information in a way that is engaging, memorable and easy to understand.

1. Email communication

The ability to write clear, professional and appropriate emails.

1. Business writing

The ability to write workplace documents such as reports, memos, proposals and summaries.

1. Editing

The ability to improve written content for clarity, grammar, tone and structure.

1. Negotiation

The ability to discuss terms, solve disagreements and reach mutually useful agreements.

1. Persuasion

The ability to influence decisions through clear reasoning and strong communication.

1. Meeting facilitation

The ability to guide meetings, manage discussion and keep participants focused on outcomes.

1. Feedback delivery

The ability to give useful, respectful and actionable feedback.

Leadership and Management Skills

Leadership skills help you guide people, make decisions and support team performance.

1. Team leadership

The ability to guide a group toward shared goals.

1. People management

The ability to support, supervise and develop employees.

1. Decision-making

The ability to choose a course of action based on information, priorities and judgment.

1. Strategic planning

The ability to set long-term goals and create plans to reach them.

1. Delegation

The ability to assign work effectively based on priorities and team strengths.

1. Coaching

The ability to help others improve their performance and skills.

1. Mentoring

The ability to guide less experienced professionals through advice and support.

1. Performance management

The ability to set expectations, review progress and support employee development.

1. Conflict management

The ability to address disagreements professionally and find workable solutions.

1. Change management

The ability to help teams adapt to new systems, structures or processes.

1. Decision ownership

The ability to take responsibility for decisions and their outcomes.

1. Team motivation

The ability to encourage others and maintain team energy.

1. Executive communication

The ability to communicate clearly with senior leaders and decision-makers.

Teamwork and Interpersonal Skills

Teamwork skills help you collaborate with coworkers, clients, managers and cross-functional partners.

1. Collaboration

The ability to work effectively with others toward a shared goal.

1. Relationship building

The ability to develop trust and maintain positive professional connections.

1. Emotional intelligence

The ability to understand and manage emotions in yourself and others.

1. Empathy

The ability to understand and care about another person’s experience or perspective.

1. Respectfulness

The ability to treat others with fairness, courtesy and professionalism.

1. Diplomacy

The ability to handle sensitive conversations carefully and tactfully.

1. Cross-functional teamwork

The ability to work with people from different departments or specialties.

1. Cultural awareness

The ability to work respectfully with people from different backgrounds.

1. Patience

The ability to stay calm when work is difficult, slow or unclear.

1. Reliability

The ability to follow through consistently on responsibilities.

1. Accountability

The ability to take responsibility for actions, results and commitments.

1. Adaptability

The ability to adjust when priorities, tools or circumstances change.

1. Trust building

The ability to create confidence through honesty, consistency and follow-through.

Problem-Solving and Critical Thinking Skills

Problem-solving skills help you analyze situations, identify issues and create effective solutions.

1. Critical thinking

The ability to evaluate information and make reasoned decisions.

1. Analytical thinking

The ability to break down information and identify patterns or causes.

1. Creative problem-solving

The ability to find new or practical solutions to challenges.

1. Research

The ability to gather, evaluate and use information effectively.

1. Troubleshooting

The ability to identify and fix problems.

1. Root cause analysis

The ability to find the underlying reason a problem happened.

1. Risk assessment

The ability to identify potential problems before they happen.

1. Process improvement

The ability to make workflows more efficient or effective.

1. Decision analysis

The ability to compare options and choose the best path.

1. Attention to detail

The ability to notice small but important information.

1. Logical reasoning

The ability to draw conclusions based on facts and structure.

1. Innovation

The ability to develop new ideas, methods or solutions.

1. Systems thinking

The ability to understand how different parts of a process or organization connect.

Technical and Digital Skills

Technical skills show that you can use tools, software or systems required for a role.

1. Microsoft Excel

The ability to organize, calculate and analyze data using spreadsheets.

1. Microsoft Word

The ability to create and format professional documents.

1. Microsoft PowerPoint

The ability to build slide decks and present information visually.

1. Google Workspace

The ability to use tools such as Google Docs, Sheets, Slides, Drive and Gmail.

1. CRM software

The ability to manage customer relationships using platforms such as Salesforce, HubSpot or similar tools.

1. Project management software

The ability to organize tasks and timelines using tools such as Asana, Trello, Monday.com, Jira or similar platforms.

1. Database management

The ability to store, organize and manage structured information.

1. Cloud computing

The ability to work with cloud-based platforms, storage or infrastructure.

1. Cybersecurity awareness

The ability to follow practices that protect data, systems and accounts.

1. Technical documentation

The ability to write instructions, guides or system notes clearly.

1. Basic coding

The ability to understand or write simple code.

1. Software troubleshooting

The ability to identify and resolve software issues.

1. Digital collaboration

The ability to work with teams using online communication and productivity tools.

Data and Analytics Skills

Data skills help you collect, organize, interpret and present information.

1. Data analysis

The ability to study information and identify useful insights.

1. Data visualization

The ability to present data through charts, dashboards or visual reports.

1. SQL

The ability to query and manage data in relational databases.

1. Python

The ability to use Python for automation, analysis, development or data work.

1. R

The ability to use R for statistical analysis and data visualization.

1. Tableau

The ability to build dashboards and visual analytics reports.

1. Power BI

The ability to create business intelligence dashboards and reports.

1. Statistical analysis

The ability to interpret numerical data using statistical methods.

1. Forecasting

The ability to predict future outcomes based on trends and data.

1. Reporting

The ability to summarize performance, results or business activity.

1. KPI tracking

The ability to measure progress using key performance indicators.

1. A/B testing

The ability to compare two versions of a campaign, page or process to determine performance.

1. Data cleaning

The ability to organize, correct and prepare data for analysis.

Sales, Marketing and Customer Skills

These skills are useful for roles that involve customers, growth, revenue or brand communication.

1. Customer service

The ability to help customers solve problems and have a positive experience.

1. Customer relationship management

The ability to build and maintain strong customer relationships.

1. Sales prospecting

The ability to identify and contact potential customers.

1. Lead generation

The ability to attract and qualify potential customers.

1. Account management

The ability to manage client relationships and support long-term customer success.

1. Product knowledge

The ability to understand and explain a product or service clearly.

1. Market research

The ability to study customers, competitors and industry trends.

1. SEO

The ability to improve content and websites for search visibility.

1. Content marketing

The ability to create content that attracts, educates or converts an audience.

1. Email marketing

The ability to plan and send effective email campaigns.

1. Social media marketing

The ability to create, manage and measure content across social platforms.

1. Brand strategy

The ability to shape how a company is positioned and perceived.

1. Customer retention

The ability to keep customers engaged and satisfied over time.

Administrative and Project Skills

Administrative and project skills help teams stay organized, efficient and on schedule.

1. Time management

The ability to use time effectively and meet deadlines.

1. Organization

The ability to keep information, tasks and priorities structured.

1. Scheduling

The ability to coordinate meetings, deadlines, shifts or project timelines.

1. Calendar management

The ability to organize appointments, meetings and availability.

1. File management

The ability to store and retrieve documents accurately.

1. Data entry

The ability to input information quickly and accurately.

1. Budget tracking

The ability to monitor spending, costs or financial limits.

1. Vendor coordination

The ability to communicate with suppliers or service providers.

1. Inventory management

The ability to track materials, products or supplies.

1. Event planning

The ability to organize logistics for meetings, conferences or events.

1. Project coordination

The ability to support project timelines, tasks and communication.

1. Documentation

The ability to record processes, decisions and important information.

1. Workflow management

The ability to organize steps, responsibilities and handoffs within a process.

Creative and Content Skills

Creative skills help you develop ideas, visuals, stories and materials that communicate effectively.

1. Graphic design

The ability to create visual materials such as logos, ads, layouts or digital assets.

1. UX design

The ability to design user-friendly digital experiences.

1. UI design

The ability to design the visual interface of digital products.

1. Copywriting

The ability to write persuasive marketing or sales content.

1. Content writing

The ability to create articles, blogs, guides or other written materials.

1. Video editing

The ability to edit video content for marketing, education or entertainment.

1. Photography

The ability to capture and edit professional images.

1. Visual storytelling

The ability to communicate ideas through images, layout and narrative structure.

1. Creative direction

The ability to guide the overall creative style of a project.

1. Brand design

The ability to create or follow visual identity systems.

1. Scriptwriting

The ability to write scripts for videos, presentations, podcasts or campaigns.

1. Presentation design

The ability to turn information into clear, visually organized slides.

1. Content strategy

The ability to plan content based on audience needs and business goals.

Personal and Transferable Skills

Transferable skills can be useful across many roles and industries.

1. Self-motivation

The ability to work without constant supervision.

1. Initiative

The ability to take action without waiting to be told.

1. Work ethic

The ability to work responsibly, consistently and professionally.

1. Flexibility

The ability to adjust to changing schedules, tasks or expectations.

1. Learning agility

The ability to learn new skills or information quickly.

1. Professionalism

The ability to behave respectfully and responsibly in work settings.

1. Resilience

The ability to recover from setbacks and continue working toward goals.

1. Creativity

The ability to think of original ideas or approaches.

1. Curiosity

The desire to learn, ask questions and understand more deeply.

1. Independence

The ability to complete work with limited supervision.

1. Goal setting

The ability to define objectives and work toward them.

1. Prioritization

The ability to decide which tasks matter most.

1. Confidentiality

The ability to protect private, sensitive or restricted information.

Resume Skills by Job Type

Skills for Administrative Roles

Administrative roles often require organization, communication and accuracy.

Useful skills include:

Calendar management

Scheduling

Data entry

File management

Email communication

Vendor coordination

Documentation

Microsoft Office

Customer service

Time management

Example resume bullet:

“Managed executive calendars, coordinated weekly meetings and prepared internal documents to support smooth daily office operations.”

Skills for Customer Service Roles

Customer service roles require patience, communication and problem-solving.

Useful skills include:

Active listening

Conflict resolution

CRM software

Empathy

Product knowledge

Customer retention

Written communication

Troubleshooting

Patience

Accountability

Example resume bullet:

“Handled high-volume customer inquiries through phone, email and live chat while maintaining accurate CRM records.”

Skills for Marketing Roles

Marketing roles often require a mix of creativity, analysis and communication.

Useful skills include:

SEO

Content marketing

Email marketing

Social media marketing

Market research

Copywriting

Brand strategy

A/B testing

Reporting

Campaign planning

Example resume bullet:

“Planned SEO blog content and email campaigns that supported lead generation and improved audience engagement.”

Skills for Sales Roles

Sales roles require persuasion, relationship building and customer knowledge.

Useful skills include:

Sales prospecting

Lead generation

Negotiation

Account management

CRM software

Product knowledge

Presentation skills

Customer relationship management

Persuasion

Pipeline tracking

Example resume bullet:

“Managed a pipeline of prospective clients, delivered product presentations and maintained account records in CRM software.”

Skills for Data Roles

Data roles require analytical ability, technical tools and clear reporting.

Useful skills include:

Data analysis

SQL

Excel

Python

R

Tableau

Power BI

Statistical analysis

Data cleaning

Forecasting

Example resume bullet:

“Built dashboard reports using SQL and Power BI to help managers monitor weekly performance trends.”

Skills for Project Management Roles

Project management roles require organization, leadership and communication.

Useful skills include:

Project coordination

Risk assessment

Stakeholder communication

Time management

Budget tracking

Scheduling

Workflow management

Process improvement

Delegation

Meeting facilitation

Example resume bullet:

“Coordinated project timelines, tracked deliverables and communicated risks to stakeholders to keep launch activities on schedule.”

Skills for Creative Roles

Creative roles require design, communication and audience awareness.

Useful skills include:

Graphic design

UX design

UI design

Content writing

Video editing

Photography

Visual storytelling

Creative direction

Brand design

Presentation design

Example resume bullet:

“Created social media graphics, presentation assets and branded templates that improved visual consistency across campaigns.”

Skills for Technical Roles

Technical roles require software, systems and problem-solving ability.

Useful skills include:

Coding

Software troubleshooting

Technical documentation

Database management

Cloud computing

Cybersecurity awareness

Python

SQL

Systems thinking

Digital collaboration

Example resume bullet:

“Resolved software issues, documented troubleshooting steps and collaborated with engineers to improve internal support workflows.”

How To List Skills on a Resume

1. Create a Dedicated Skills Section

A dedicated skills section makes your resume easier to scan.

You can organize it as a simple list, grouped categories or short bullet points.

Example:

Skills: SQL, Excel, Tableau, data visualization, dashboard reporting, statistical analysis

For more experienced candidates, grouping can be helpful.

Example:

Technical Skills: SQL, Python, Tableau, Power BI

Business Skills: Reporting, forecasting, stakeholder communication

2. Use Keywords From the Job Description

Many job descriptions tell you exactly which skills matter.

If the job description mentions project management, budget tracking and stakeholder communication, include those skills if you have them.

Do not add skills you do not actually have. A resume should be optimized, but it should also be honest.

3. Support Skills With Work Experience

A skills list is useful, but examples are stronger.

If you list “social media marketing,” your work experience should show how you used it.

Example:

“Managed weekly social media content calendar across three platforms and tracked engagement trends to improve future posts.”

This proves the skill more clearly than a simple list.

4. Prioritize the Most Relevant Skills

The first skills listed should be the most important for the job.

If you are applying for a data analyst role, list data skills first. If you are applying for a customer service role, list customer support skills first.

Avoid filling the skills section with unrelated abilities.

5. Be Specific

Specific skills are usually stronger than broad ones.

Instead of writing:

“Computer skills”

Write:

“Microsoft Excel, Google Sheets, CRM software and data entry”

Instead of writing:

“Marketing”

Write:

“SEO content planning, email marketing and social media reporting”

Specific wording helps employers understand your actual abilities.

Resume Skills Section Examples

Example 1: Marketing Resume Skills

Skills

SEO content planning

Email marketing

Social media management

Copywriting

Campaign reporting

Google Analytics

A/B testing

Market research

Brand messaging

Content strategy

Example 2: Customer Service Resume Skills

Skills

Active listening

Conflict resolution

CRM documentation

Product knowledge

Live chat support

Phone support

Email communication

Troubleshooting

Customer retention

Patience

Example 3: Data Analyst Resume Skills

Skills

SQL

Excel

Python

Tableau

Power BI

Data cleaning

Data visualization

Statistical analysis

Dashboard reporting

Forecasting

Example 4: Project Manager Resume Skills

Skills

Project coordination

Stakeholder communication

Risk assessment

Budget tracking

Scheduling

Workflow management

Process improvement

Team leadership

Meeting facilitation

Documentation

Example 5: Administrative Assistant Resume Skills

Skills

Calendar management

Scheduling

Microsoft Office

Google Workspace

Data entry

File management

Email communication

Vendor coordination

Travel booking

Office organization

How Many Skills Should You List on a Resume?

Most resumes should include about 6 to 12 core skills in the skills section.

If you have many technical abilities, you can include more, but they should be organized clearly.

For example, a software developer may need a larger technical skills section because programming languages, frameworks and tools are important. A customer service candidate may only need a shorter skills list supported by work experience.

Do not overload your resume with every skill you can think of. Too many skills can make your resume feel unfocused.

Choose quality over quantity.

How To Match Skills to a Job Description

To match your skills to a job description, follow these steps:

Read the job description carefully.

Highlight required skills.

Highlight preferred skills.

Identify repeated words or phrases.

Choose the skills you genuinely have.

Place the most relevant skills near the top.

Use the same wording when it is accurate.

Support those skills in your work experience.

For example, if the job description says “customer relationship management,” and you have that experience, use that phrase instead of a vague phrase like “people skills.”

Matching language helps your resume feel more relevant.

Hard Skills To Put on a Resume

Hard skills are often the easiest to prove because they are tied to tools, tasks or technical knowledge.

Strong hard skills may include:

Excel

SQL

Python

Financial reporting

Bookkeeping

CRM software

SEO

Email marketing

Graphic design

UX design

Project scheduling

Data visualization

Technical documentation

Hard skills are especially important in technical, analytical, financial, creative and operational roles.

When listing hard skills, be specific about tools and methods.

Soft Skills To Put on a Resume

Soft skills are important, but they should be supported with evidence.

Common soft skills include:

Communication

Leadership

Teamwork

Adaptability

Problem-solving

Time management

Reliability

Empathy

Patience

Conflict resolution

Professionalism

Accountability

Creativity

Instead of listing too many soft skills, choose the ones that matter most for the role and show them through achievements.

Example:

“Resolved customer concerns calmly during high-volume periods while maintaining positive satisfaction scores.”

This shows communication, patience and problem-solving.

Transferable Skills To Put on a Resume

Transferable skills are skills you can use across jobs and industries.

They are especially important if you are changing careers, applying for an entry-level role or returning to work after a break.

Transferable skills include:

Communication

Research

Writing

Organization

Leadership

Customer service

Problem-solving

Project coordination

Data entry

Time management

Training

Presentation skills

Relationship building

For career changers, transferable skills can help connect past experience to a new role.

Skills To Avoid Listing on a Resume

Some skills are too basic, outdated or unrelated to include.

Avoid listing skills that do not support the job.

For example, avoid:

Basic internet browsing

Typing unless the role requires speed

Outdated software

Generic phrases like “hard worker”

Skills you cannot explain in an interview

Skills you do not actually have

Personal hobbies unless relevant

Also avoid listing too many soft skills without proof. “Motivated, passionate, hardworking and friendly” may sound positive, but it does not show specific value.

Common Mistakes When Listing Resume Skills

One common mistake is using the same skills section for every job. A skills section should be adjusted for each application.

Another mistake is listing skills without evidence. If you claim a skill, your work experience should support it.

A third mistake is including too many unrelated skills. This can make your resume look unfocused.

Another mistake is exaggerating your ability. If you list advanced Excel, be prepared to discuss advanced Excel.

Finally, some candidates forget to include important job description keywords. If the employer asks for CRM experience and you have it, make sure it appears clearly.

How To Improve Your Resume Skills

If your resume feels weak, you can improve it by building relevant skills.

Start with job descriptions for roles you want. Look for skills that appear repeatedly. Then choose one or two to develop.

You can improve skills through:

Online courses

Certifications

Volunteer work

Freelance projects

Internships

Personal projects

Workplace training

Mentorship

Practice projects

Industry reading

For example, if many marketing jobs require SEO, you can take an SEO course, write sample content and practice keyword research. If many data roles require SQL, you can complete SQL exercises and build a small portfolio project.

Skill development is more useful when it is connected to a career goal.

How To Show Skill Level on a Resume

Sometimes it is helpful to show your skill level, especially for technical skills or languages.

You can use simple labels such as:

Beginner

Intermediate

Advanced

Fluent

Professional working proficiency

Expert

However, use these carefully. Skill levels can be subjective.

A better approach is often to show the skill through experience.

Instead of writing:

“Advanced Excel”

You can write:

“Created Excel reports using pivot tables, lookup formulas and monthly sales data.”

This makes your ability clearer.

How Dokie Can Help You Present Your Skills Professionally

Resume skills are often stronger when they are supported by real examples, projects and achievements. Dokie can help job seekers, students and professionals turn resume highlights, portfolio work, case studies and interview preparation notes into polished presentation slides. If you need to present your skills in an interview, career workshop, portfolio review or professional development meeting, Dokie can help organize your story into a business-ready deck without spending hours on manual formatting.

Conclusion

The best resume skills are relevant, specific and supported by evidence.

A strong skills section can help employers quickly understand your qualifications, but it should not be a random list. Choose skills that match the job description and reflect what you can actually do.

Include a mix of hard skills and soft skills. Prioritize the most important skills for the role. Use clear wording. Then prove those skills through your resume summary and work experience.

Whether you are applying for an entry-level job, changing careers or seeking a promotion, the right skills can help your resume stand out.

Before submitting your resume, review the job description one more time and make sure your most relevant skills are easy to find.

FAQs

What are resume skills?

Resume skills are abilities, knowledge areas and strengths that show you can perform a job successfully.

What are the best skills to put on a resume?

The best skills are the ones that match the job description and reflect your real experience. Common examples include communication, leadership, data analysis, customer service, Excel, project management and problem-solving.

What is the difference between hard skills and soft skills?

Hard skills are technical or job-specific abilities, such as SQL or bookkeeping. Soft skills are personal and interpersonal abilities, such as teamwork or communication.

How many skills should I list on a resume?

Most resumes should include about 6 to 12 highly relevant skills. Technical resumes may include more if the skills are organized clearly.

Should I list soft skills on my resume?

Yes, but support them with examples. Instead of only listing “communication,” show how you used communication in your work experience.

Should I list hard skills on my resume?

Yes. Hard skills are especially important for technical, analytical, financial, marketing, administrative and creative roles.

Where should I put skills on a resume?

You can include skills in a dedicated skills section, resume summary and work experience bullet points.

Should I tailor my skills for each job?

Yes. Tailor your skills section to match the job description and highlight the abilities most relevant to the role.

Can I include skills I am still learning?

You can include developing skills if they are relevant and you can honestly explain your level. Do not list a skill as advanced if you are still a beginner.

What skills should I avoid listing?

Avoid outdated, irrelevant or vague skills. Also avoid listing skills you cannot explain or use.

How do I prove skills on a resume?

Use work experience bullet points that show how you used the skill and what result it created.

What are good skills for entry-level resumes?

Good entry-level skills include communication, organization, teamwork, customer service, writing, research, time management, Microsoft Office and problem-solving.

What are good skills for career changers?

Career changers should highlight transferable skills such as communication, leadership, project coordination, research, customer service, problem-solving and organization.

Should I include technical skills?

Yes, if they are relevant to the job. Technical skills can include software, tools, coding languages, data platforms or industry-specific systems.

How do I make my resume skills stand out?

Use specific wording, match the job description and support your skills with achievements in your work experience section.